Service and Warranty

Monnq strives to create the best and most beautiful products and to send the products you have chosen to you as carefully as possible. Sometimes things go wrong. It may happen that it concerns a wrong order, a product that is not to your liking or that shows damage. In all cases, we look for a suitable solution for each problem. The employees of Moonnq are always available to provide you with the correct and good product.

Every item you order from comes with a legal warranty. We ensure that there is always a solution if an item is damaged or breaks down within a short time. Always contact our customer service if you want to return a product to us in case of a complaint. You can send an email to: with your order number in the subject line. If possible, include a photo of the problem.